Privacy & personal data

The name, phone number, email, city/district, investment budget and message submitted with a franchise application are used to evaluate your enquiry and contact you. Company name, country and existing premises area are optional.

WHY COFFEE · KVKK

Processing of personal data and cookies

This notice explains to website visitors and franchise applicants why and on which legal grounds their data is processed.

Effective and last updated: 2026-09-05

01

Data controller

The legal entity below determines how personal data is processed for the Why Coffee branded website.

Registered company name
ENGROUP AS
Application and notification address
Cumhuriyet Mah. Derviş Eroğlu Cad. No: 4 F, Beylikdüzü / İstanbul
Contact email
info@engroupas.com
02

Data processed and collection method

Website visit

Server logs may process IP address, request time, visited URL, browser and device information; the session uses a random session identifier. Data is collected automatically.

Franchise application

Name, phone, email, city/district, investment budget and message are required; company name, country and existing premises area are optional. Form language, submission time and a random application number are also recorded.

Communication records

After an application, the content of email or telephone conversations, evaluation status and follow-up notes may be processed solely to manage the process.

03

Purposes and legal grounds

  • Review the franchise request, assess suitability and manage a possible contract process.
  • Reply to the applicant and manage meetings and follow-up.
  • Prevent abuse, secure the form and website and resolve technical issues.
  • Meet legal obligations and establish, exercise or protect legal rights.

Application data is processed because it is directly related to establishing a contract, is necessary to establish, exercise or protect a right, and is necessary for the controller's legitimate interests without harming fundamental rights.

Submitting the franchise form does not create an advertising or commercial messaging subscription.

04

Sharing, retention and security

Recipient groups

Data may be shared with authorised staff limited by their duties; hosting, database and email suppliers; and competent public bodies or courts where legally required. Franchise notifications are sent to the designated corporate recipient through Microsoft 365.

International transfers

Google Maps loads automatically with branch pages; your IP address and browser information may be sent to Google during loading. Where overseas infrastructure of providers such as Google or Microsoft is used, such transfers are subject to the conditions under Article 9 of Turkish Law No. 6698 and the applicable appropriate safeguards.

External links

Instagram, WhatsApp, directions, QR menu and EN Group links go to the relevant service only when you click them. The opened service applies its own data rules; referrer information is withheld where the link permits it.

Retention periods

Ongoing franchise applications are kept until the process ends; closed applications are kept for 6 months after closure and then periodically deleted. Application logs are generally kept for 14 days. A session ends after 30 minutes; the fact that the information notice was seen remains on the device until browser data is cleared. Records may be retained only as long as required by law or a dispute.

Security measures

Application fields are encrypted with the application key; access is role-based, administrator sessions use multi-factor authentication, and transfers use HTTPS. Access and activity logs are retained for a limited audit period.

05

Your rights under Turkish data law

Under Article 11 of Turkish Law No. 6698, you have the following rights:

  • Learn whether your data is processed and, if so, request information and recipient details.
  • Request correction of incomplete or inaccurate data and notice to recipients.
  • Request deletion or destruction where conditions apply and notice to recipients.
  • Object to an adverse result produced solely through automated analysis.
  • Claim compensation for damage caused by unlawful processing.

How to apply

Send your request with identity verification details and a clear subject in writing to the address below; by registered electronic mail, secure electronic signature or mobile signature; or from an email address you previously supplied to us and which is registered in our system. Applications are answered as soon as possible according to their nature and no later than 30 days.

ENGROUP AS
Cumhuriyet Mah. Derviş Eroğlu Cad. No: 4 F, Beylikdüzü / İstanbul
info@engroupas.com

06

Cookies and external content

The site has no advertising or behavioural analytics tool. Necessary storage is used for site security and form functions. Google Maps and site-hosted videos load automatically without a separate permission prompt; loading a map establishes a network connection with Google.

Name / serviceProviderPurposeDurationBasis
why-coffee-sessionWhy CoffeeSession security, CSRF protection and form operation.30 minutesStrictly necessary for the requested service
why_cookie_consent_v1Why CoffeeRemembers that the information notice was seen; stored in localStorage until browser data is cleared.Until browser data is clearedStrictly necessary for the requested service
Google Maps frame and possible third-party storageGoogle LLCShow the branch location on an interactive map.Set by GoogleSubject to Article 5 and, for overseas transfers, Article 9 of Turkish Law No. 6698
Locally hosted video filesWhy CoffeePlay hero and social-content videos.Only while viewingDelivery of site content

This version does not use Google Analytics, Meta Pixel or advertising/targeting cookies.

Service providers' own privacy notices: Google · Microsoft · Instagram · WhatsApp

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